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Factors Determining Long-term Success of a Measurement Program: An Industrial Case Study

Journal article
Authors Miroslaw Staron
Wilhelm Meding
Published in e-Informatica, Software Engineering Journal
Volume 5
Issue 1
Pages 7-23
Publication year 2011
Published at Department of Computer Science and Engineering (GU)
Pages 7-23
Language en
Keywords software engineering, software metrics, case study
Subject categories


Introducing measurement programs into organizations is a lengthy process affected by organizational and technical constraints. There exist several aspects that determine whether a measurement program has the chances of succeeding, like management commitment or existence of proper tool support. The establishing of a program, however, is only a part of the success. As organizations are dynamic entities, the measurement programs should constantly be maintained and adapted in order to cope with changing needs of the organizations. In this paper we study one of the measurement programs at Ericsson AB in Sweden and as a result we identify factors determining successful adoption and use of the measurement program. The results of our research in this paper are intended to support quality managers and project managers in establishing and maintaining successful metrics programs.

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