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Are simple feedback interventions involving workplace data associated with better working environment and health? A cluster randomized controlled study among Swedish VDU workers

Journal article
Authors Mats Eklöf
Mats Hagberg
Published in Appl Ergon
Volume 37
Issue 2
Pages 201-10
ISSN 0003-6870 (Print)
Publication year 2006
Published at Institute of Medicine, School of Public Health and Community Medicine
Pages 201-10
Language en
Keywords Adult, *Computer Terminals, *Feedback, Female, Human Engineering, Humans, Male, Middle Aged, Occupational Exposure, *Occupational Health, Psychology, Questionnaires, Sweden, *User-Computer Interface
Subject categories Medical and Health Sciences


OBJECTIVE: To test whether feedback and discussion of ergonomic and psychosocial working environment data during 1 short session with individual, groups, or supervisors of VDU workers had effects on (1) the quality of implemented modifications in workplace design, working technique, or psychosocial aspects; (2) psychological demands, decision latitude, and social support; (3) comfort during computer work, emotional stress, and prevalence of musculoskeletal symptoms or eye discomfort. METHODS: Thirty-six workgroups from 9 organizations were randomized to 3 feedback conditions (individual, workgroup, supervisor) or control. Follow-up was 6 months after intervention. Questionnaire data aggregated on the workgroup level were used. RESULTS: Effect (positive) on social support was indicated from feedback to supervisors. Conclusion: Feedback and discussion of ergonomic and psychosocial working environment data with supervisors of white-collar VDU workers may have positive effect on social support measured as a group characteristic. Sources of potential bias are discussed.

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