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Interpreters' experiences of general practitioner-patient encounters.

Journal article
Authors Nabi Fatahi
Bengt Mattsson
Jasaf Hasanpoor
Carola Skott
Published in Scandinavian journal of primary health care
Volume 23
Issue 3
Pages 159-63
ISSN 0281-3432
Publication year 2005
Published at Institute of Community Medicine, Dept of Primary Health Care
Institute of Nursing
Pages 159-63
Language en
Keywords Cross-cultural communication; culture; interpreter; doctor-patient consultation
Subject categories Medical and Health Sciences


OBJECTIVE: To study interpreters' experiences of problems in cross-cultural communication with special regard to the general practitioner (GP)-patient encounter. DESIGN: A focus-group interview with authorized interpreters was carried out. A phenomenographic method was used in the analysis. SETTING: Primary health care. RESULTS: The interpreters displayed a number of problems mainly related to the difficulty in balancing the triad relation (GP-patient-interpreter), the role of the interpreter in relation to other healthcare staff, the time aspects of the translation procedure, and the problems of diverse health beliefs and cultural inequalities. CONCLUSION: The interpreters notice a set of difficulties that need to be highlighted in order to improve consultations with cross-cultural GP-patient encounters.

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