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Prioritization of risk factors affecting information technology (IT) projects in Malaysia

Artikel i vetenskaplig tidskrift
Författare SamYin Mun
Shahryar Sorooshian
Publicerad i Quality-access to success
Volym 21
Nummer/häfte 176
Sidor 153-158
ISSN 15822559
Publiceringsår 2020
Publicerad vid Företagsekonomiska institutionen
Sidor 153-158
Språk en
Ämnesord Critical risk factors (CRFs), Information technology (IT), Information technology project, Pair-wise comparison
Ämneskategorier Annan teknik


© 2020, SRAC - Romanian Society for Quality. All rights reserved. In this technology advanced era, most of the counties are trend to promote high technology in business development to increase the profitability and market value. The information technology (IT) project having a dynamic and complex nature caused high uncertainty and trend to be risky in any resources or a capital loss. There are many risk factors is difficult to manage and mitigate by the project manager unless they try to accept or avoid it in the implementation process. Regardless of the previous studies have focused on the critical success factors in information system and project till date, there are fewer studies emphasis on critical risk factor in IT projects. To address these issues above, this paper aims to Prioritize the main Critical risk factors (CRFs) affecting the IT projects in Malaysia based on Pairwise comparison. This study is conducted through experts in the IT field company responded to the Pair-wise comparison survey. Besides that, the research questionnaire is a close-ended survey and 22 CRFs have been converted in a matrix form of a table for the respondents to answer based on their judgment, perception, and experience in IT projects. The result showed that the most significant important CRFs affecting IT projects is task distribution and resource coordination, and lack of communication while the finding can contribute to the IT company, other researchers and the government sector who intend to expand their opportunities in the IT projects.

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