Student Services and Support
We are a modern University that continuously work on providing good services to our students. On this page you will get an overview when it comes to libraries, digital services and platforms, language and writing support. We will also introduce you to our Student Unions and Student Health Services.
Servicecenter
Servicecenter is the University's central information desk that answers questions and handles various service matters. We are a big organisation with many departments and units and it can be har to know who to contact with different questions. Servicecenter is here to help before and during your studies.
- Get directions
- Contact information for departments and study counselling
- Questions regarding your student account
- Obtain or updating your GU card
Hoodies, tote bags and notebooks are some examples on products you can buy at our Servicecenters
Digital software, wifi and IT
As a student you will be able to access our wifi eduroam in all student areas, lecture halls, meeting rooms, libraries and cafes on campus. You can also use eduroam in other places where it is available, such as other universities in Europe and several train stations and airports. When you are registered, you will also be able to download different software, get access to Zoom and several Google apps.
Library and literature services
Gothenburg University Library will support you throughout your studies. You have access to eight libraries in central Gothenburg, with collections covering various fields. But you can also use the multiple online services. Our library offers services not only for finding the literature you need, but also guidance in academic writing, citing etc.
Student Portal and Canvas
The Student Portal is a website that gathers information for students that study here. You will find information about your study environment, safety, services, rules and regulations and more. From the Student Portal you also access all our digital services.
Canvas is the University’s learning management system. Canvas is a modern, intuitive and easy-to-use platform that most students use every day. You use the platform to communicate with your teachers and classmates, getting assignments and information about the courses you are taking. You must be registered on a course to gain full access to Canvas.
Student health care
Health care in Sweden is tax-funded, a system that ensures equal access to health care services. This means, for example, that you as a patient pay a nominal fee, that there is a high-cost ceiling for medical consultations and that healthcare for children is free of charge. The healthcare services can be a bit different than what you are used to, in terms on how you seek medical advice or treatment.
Health services at the University
Your health as a student here is important. If you are experiencing health issues caused by your studies, you can receive support from the University's provider of student health services, for example through counselling sessions. Feelgood Göteborg City is the University's provider of student health services
Student unions
A students’ union is an organisation run by students. The union is perhaps best known for organizing welcome weeks, parties and other activities for students, but it also looks after the interests of you and other students at the University and in society at large. This can include creating opportunities for you to meet other students, have meaningful leisure time, receiving a good education, and finding an apartment. University of Gothenburg has four student unions. All unions have memberships available. Which union you will belong to, depends on the programme or courses you take.
More information about student unions and student organisations
Studying with a disability
For students with a permanent and documented disability, there is a support system in place, to help you manage and facilitate your studies.
You can also receive study support if you have mental health conditions . The support provided is based on your needs and may consist of a number of different adjustments depending on your course/study programme.
Learn more about study support for students with a disability
Academic Language and Writing
As a student at the University of Gothenburg, you will have access to advising sessions in academic language and writing. All students at the university can use this resource to develop their written and oral skills in an academic context. At the Unit for Academic Language (ASK) you can:
- receive advice on how you can develop your reading and writing strategies.
- discuss an assignment or an oral presentation that you are working on.
- ask a question about academic language and writing at drop-in.
- practice Swedish language and grammar in workshops or take a quiz.
About resources provided by the Unit for Academic Language at the Student Portal
Learning Swedish
Elementary knowledge of Swedish can be both useful and productive when studying or living in a Swedish context. Consequently, the University offers courses in Swedish to international students.
