Emotions in the social services context: emotional management in case handling of abused women

This project aims to explore the emotion work carried out by the frontline social worker, focusing on the process of case handling of abused women. To thereby problematize how emotions might impact on the professionality of the individual social worker and their decision-making processes and how this can be understood through an intersectional perspective. The project will collect data using methods of ethnographically inspired observations, shadowing, and semi-structured interviews.