LGBTQ persons perceptions on person-centred care on Twitter
Short description
Person-centred care (PCC) aims to provide quality care through healthcare treatment customised to fit the individual. A group for which this is particularly important are lesbian, gay, bisexual, transgender, and queer (LGBTQ) healthcare seekers. They are often discriminated against and occasionally refused treatment because the healthcare system does not recognise their needs. The prevalence of LGBTQ patients is low and therefore Twitter forms a good platform to uncover their healthcare goals and experiences. This study aimed to see their unique perspective on their healthcare treatment and the need for LGBTQ specific care through a content analyses of the tweets on this subject.
This project was affiliated with GPCC.
The results showed an excess of political tweets involving LGBTQ+ health care. Many tweets included general statements on the need for LGBTQ+ health care. The few tweets on personal experiences in LGBTQ+ health care showed the overwhelming need for quality care that has been made difficult by political developments. Most tweets were made to inform others of the necessity of quality health care for LGBTQ+ individuals, but the utilization of person‐centred care is hardly noticeable.
PUBLICATION:
Van Diepen, Cornelia, en Diego Rosales Valdes. ‘A Content Analysis on the Perceptions of LGBTQ+ (Centred) Health Care on Twitter’. Health Expectations 25, nr. 6 (2022): 3238–45. https://doi.org/10.1111/hex.13631.
The study was also presented in a "Akademisk kvart" short video, see Heading Film for this web page.
Researchers
Cornelia van Diepen, Erasmus University Rotterdam
Axel Wolf, University of Gothenburg
Sara Olsson, University of Gothenburg
Diego Rosales, BSc, Engineer, -
PPI-representative